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User's Guides
Shipping cost & Information for orders shipped outside of Japan
How much will it cost?
Product display price
Product
Price
※8%
Consumption
Tax
EMS Fee
(Express Mail Service)
Total
※This tax applies only to orders in Japan. It is automatically deducted for orders to other countries.
quantity | Asia | Oceania・North America Central America・Middle East |
Europe | South America・Africa |
---|---|---|---|---|
quantity1~3 pieces | Asia1,400 JPY | Oceania・North AmericaCentral America・Middle East2,000 JPY | Europe2,200 JPY | South America・Africa2,400 JPY |
quantity4 pieces | Asia1,540 JPY | Oceania・North AmericaCentral America・Middle East2,180 JPY | Europe2,400 JPY | South America・Africa2,700 JPY |
quantity5 pieces | Asia1,820 JPY | Oceania・North AmericaCentral America・Middle East2,540 JPY | Europe2,800 JPY | South America・Africa3,080 JPY |
quantity6 pieces | Asia1,960 JPY | Oceania・North AmericaCentral America・Middle East2,720 JPY | Europe3,000 JPY | South America・Africa3,760 JPY |
※It becomes 150g with one.
※We will bear the excess amount when 1 order becomes 1 kg or more.
About returned / defective item exchange
About return by customer's convenience
We will accept returns if it is within 14 days from item arrival.
Please enclose a memo in which you wish to return the following three items.
- Name
- Order receipt number
- Reason for return
Shipping fee for return will be borne by the customer.
■Attention
Exchange and refunds can not be accepted if it falls under the following conditions.
- Those that have passed 14 days after the item arrives.
- Usedworn and washing item.
- Those that caused scratches or stains due to customer's responsibility.
We can not accept exchange for other products.
About inferior goods exchange / defective item return
If there is any incompleteness in the item sent by any chance, we will exchange or refund.
Please contact contact within 14 days from the arrival of goods.
What to fill in
- Those that have passed 14 days after the item arrives.
- Usedworn and washing item.
- Those that caused scratches or stains due to customer's responsibility.
We will inform you of the details of the procedure by e-mail after confirming the e-mail you sent us, so please proceed after checking.
■Attention
Exchange and refunds can not be accepted if it falls under the following conditions.
- Those that have passed 14 days after the item arrives.
- Usedworn,washing item.
- Those that caused scratches or stains due to customer's responsibility.
We can not accept exchange for other products.
Refund method
Since credit card payment with Paypal has been completed, there is a possibility that the original total invoice amount will be withdrawn once, but from the month following the day after confirming the arrival of the returned item, from the credit card company through Paypal,We will proceed to make a refund to the account you have designated.
In addition, the fee in the case of refund by customer's convenience will be borne by the customer.